SD PROCESS FLOW
1.Sales Inquriy
2.Quotation.
3.sales order.
4.Delivery/Shipping
5.Billing.
6. Invoice
sales order - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
Delivery - Transaction VL01N - Tables LIKP, LIPS, VBUK, VBUP.
Goods issue - Transaction VL02N - Tables MKPF, MSEG
Billing document - Transaction VF01 - Tables VBRK, VBRP.
Customer is returning...
Return order - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
Returns delivery - Transaction VL01N - Tables LIKP, LIPS, VBUK, VBUP.
Goods Receipt - Transaction VL02N - Tables MKPF, MSEG
Credit memo - Transaction VF01 - Tables VBRK, VBRP.
Customer wants some money back.
Credit memo request - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
Credit memo - Transaction VF01 - Tables VBRK, VBRP.
Customer was charged less money ..Meaning we want some money back from customer..
Debit memo request - Transaction VA01 - Tables VBAK, VBAP, VBEP, VBKD, VBPA, VBUK, VBUP.
Debit memo - Transaction VF01 - Tables VBRK, VBRP.
The sales documents you create are individual documents but they can also form part of a chain of inter-related documents. For example, you may record a customer’s telephone inquiry in the system. The customer next requests a quotation, which you then create by referring to the inquiry. The customer later places an order on the basis of the quotation and you create a sales order with reference to the quotation. You ship the goods and bill the customer. After delivery of the goods, the customer claims credit for some damaged goods and you create a free-of-charge delivery with reference to the sales order. The entire chain of documents – the inquiry, the quotation, the sales order, the delivery, the invoice, and the subsequent delivery free of charge – creates a document flow or history. The flow of data from one document into another reduces manual activity and makes problem resolution easier. Inquiry and quotation management in the Sales Information System help you to plan and control your sales.